Shipping FAQ
Below are answers to the most common shipping questions. If you have questions that are not answered below, please contact us at info@journeyhomeschoolacademy.com. You’ll typically hear from us within 1-2 business days.
How much does shipping cost?
We have several options for shipping. Including media mail, priority, and express.
Media mail is a flat rate. All other shipping rates are calculated based on size and weight of your package at check out. Simply add the products to your cart and proceed to checkout to see the options and prices of shipping available to you.
When will my order ship?
Most orders ship within 1-2 business days. You will receive an email confirmation when your order ships along with a tracking code.
How will my books be shipped?
We use USPS to ship orders. You may choose to have orders sent via medial mail, priority, or express within the United States. International orders are also shipped via USPS.
When will I receive my order?
When your order has shipped, you’ll receive an email with a tracking code. You can follow the progress of your order and receive an estimated date of arrival.
If you can’t find the email, be sure to check your spam and promotions folder! Still can’t find it? Reach out to us and we can look your order up and provide you with the tracking code.
You can typically expect to receive your packages within the following time frames:
- Media Mail: 2-4 weeks
- Priority Mail: 4-5 days
- Express Mail: 2-3 days
- International Orders can take many weeks for orders to arrive depending on where they’re headed. Please note, purchasers are responsible for any fees, taxes, or duties imposed by their country of origin.
These are estimates based on USPS typically shipping period, however delays can happen. Sometimes USPS is unable to regularly update tracking estimates, however your package is still on its way. These delays are outside of our control. Thank you for you for being patient!
Can I change my order?
If we’re able to intercept your order prior to being shipped, we’re happy to help you make changes to your order. Orders are typically shipped out within 1-2 days and during our busiest times we ship orders twice daily.
If you need to make a change please email us ASAP at orders@intoxicatedonlife.com and we’ll adjust your order if it’s possible!
What happens if one of the books in my order is back ordered?
If one or more books in your order is backordered, we’ll hold your order and ship all of your books together in order to keep costs down. If you need a book before the backordered books, please place two separate orders.